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TrustPort Antivirus 2013 Review

Summary

TrustPort is a Czech software company that has been operating “solo” since 2008. However, the company has existed in various other forms since 1998: linked to AEC, and, at one point, a business partner of Norman, who still market their own Internet Security products.

TrustPort Antivirus is hardly the best-know antivirus product in the world, but it holds its own in a crowded marketplace. Most importantly, it works – the product dealt quickly and effectively with all of our test threats. TrustPort Antivirus is well worth a look.

Purchase Options

TrustPort offer a range of Internet Security products. The core selection includes TrustPort Antivirus 2013 (which is reviewed here), TrustPort Internet Security, and TrustPort Total Protection.

TP Products

 

TrustPort is sold with a single year subscription, and is available for one, three or six Windows PCs.

Prices range from $31.95 in the US (or €23.95 in Europe) for one computer, up to $79.95 in the US (or €55.95) in Europe for six computers. There is no separate Pounds Sterling price for UK users.

These prices are slightly below the average for similar products, and the discounts for multiple PCs are pretty generous.

Prices

 

TrustPort Antivirus is available on a free trial basis, which we took advantage of to review the product.

Key Features

Antivirus 2013 is the entry-level product in TrustPort’s range, and the vendor describes it as providing “basic protection for spyware and viruses.” Although the features list is far from mind-blowing, it covers all the basics.

Features list

Key functionality is as follows:

Rescue Disk: Common to many antivirus programs, this feature allows you to create a rescue CD that includes an antivirus component, with which to work on your machine if it is subject to a major infection.

Dual Scanner: TrustPort Antivirus uses two separate scanning engines, and the vendor makes the rather ambitious promise that these will “detect and stop practically all existing viruses, worms and trojans.”

Silent Mode: Often known as “gaming mode” this suppresses any interruptions or pop-ups when a computer is being used to play games or watch movies.

Resistance Against Attacks: The antivirus program files themselves are protected so that they cannot be interfered with or disabled by malicious software.

Automatic Removable Media Monitoring: It was not completely clear from the vendor website what this meant in practice, but we hoped it meant unprompted scanning of newly inserted USB devices! (After completing the review we found that it did).

Application Inspector: This keeps an eye out for unauthorised changes to the operating system.

One thing to note is that TrustPort antivirus doesn’t include any email client integration, which is included with most antivirus products. TrustPort hold this back for their Internet Security product.

The process

Installation and Configuration

When we came to use the free trial to review Antivirus 2013, we were quite surprised by the file size – a bulky 278MB!

Download

When we ran the installer file, there was a disconcertingly long wait before anything happened; the spinning “progress circle” spun away for a good couple of minutes before the installation process began.

Install

Once everything was underway, however, we just needed to click “next” a few times, and read a warning about making sure other Internet Security products were not present before going any further.

Warning

We were then offered a “standard” or “advanced” setup. We chose “standard,” as we always install review products with their default settings.

After the installation was complete, we had the option of beginning a trial, or activating the product with a purchased license key.

Activate

The software then started automatically, and we were prompted to download the most recent definition updates. In total, these added up to around 127MB and took quite a while to download and install.

Update

Despite the fact it was a tad time-consuming, the installation was pleasingly straightforward, with no tricky questions to trip up novice users.

With the updates all complete, we headed to the program’s user interface to have a look around.

GUI

We really liked the modern and minimalist basic interface, but were also pleased to see a clear tree of settings within the “advanced configuration” options.

Advanced

We noticed a couple of things during our tour of the GUI that warrant a mention: Firstly, the fact that “silent” mode is user-selectable, not automatic, and secondly that the software IS capable of scanning email databases, even though it doesn’t come with mail client integration.

Pleased with what we’d seen so far, we moved onto our real-life tests.

Real-Life Testing

As always, we made use of our special infected USB key to throw some sample viruses at TrustPort Antivirus 2013.

When we plugged in the key, the software immediately suggested that we scan it. We always like to see this as it encourages less technical users to do the right thing.

Scan Key

After the scan, we found that TrustPort had identified two of our test threats. Unsurprisingly, these were the two “easiest” ones: a test virus from the European Expert Group for IT Security, and a “scareware” antivirus program, which TrustPort correctly identified as a Trojan.

Slightly unusually, the program’s default way of dealing with the threats was to rename them so that they couldn’t be executed, rather than deleting or quarantining them. We didn’t really have any problem with this approach.

Unfortunately our most complex threat (a fake installer for Google Chrome that bundles a selection of malware along with the browser) was still on our key waiting for us to run it.

We double clicked it and were pleasantly surprised when TrustPort’s “Application Inspector” detected something amiss with the file, and recommended that we terminate the application.

Inspector

 

We were delighted with these results – TrustPort Antivirus 2013 had dealt perfectly with all of our tests.

Although there was now no need for a full scan, we started one anyway in order to look at TrustPort’s CPU and RAM utilisation.

Scanning

RAM use sat around 90MB, and CPU use was pleasingly low, typically sitting at around just 11% with only occasional higher peaks. The trade-off for this was a fairly low scanning speed, but scans can always be scheduled for when the PC isn’t in use.

Customer Support

TrustPort make it very clear what customers can expect from the support department.

Support options

 

An email hotline is manned during office hours (CET), and there is a ticket-based helpdesk system. In addition, there is a support email address, and a prominently displayed phone number. However, the latter is based in the Czech Republic and it’s not clear whether support will be provided on this line. There are also quite comprehensive FAQs available.

Conclusion

We liked

  • Well-crafted, modern user interface
  • Perfect results in real life tests
  • Suggested scanning of USB devices
  • Fairly priced with generous discounts for multiple computers

We weren’t so sure about

  • Slightly slow install
  • A little light on innovative features
  • Full scans are a bit slow
  • Unclear whether phone support is available

We hated

  • Nothing

Although we won’t try to pretend that TrustPort Antivirus 2013 is the most comprehensive antivirus package on the market, we concluded our review feeling rather fond of the product.

Most importantly, TrustPort dealt with all of our test threats – and this is something that many the products we test fail to do. In addition, the interface is clear and pleasant to work with, and scans don’t noticeably slow the PC down (even if they are a touch sluggish).

Yes, there are other products with more functionality as standard, and technical enthusiasts may wish to consider them. But TrustPort Antivirus is lean, mean and effective, and deserves its recommendation.

One Response to TrustPort Antivirus 2013 Review

  1. Price 44444
    Features 33333
    Test Results 55555
    Customer Support 33333

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